IT SERVICE MANAGEMENT CONSULTANTS

 

 

 

 
 

TeamUltra and Partners in IT (PiIT) have formed an alliance to ensure that all HP Service Desk users get the best possible support.

PiIT are Europe's leading HP Support Partner and not only have the infrastructure to provide Service Desk users with a responsive and professional service, but also have the in-depth technology and process knowledge to provide effective and efficient support.

TeamUltra will continue to provide the consultancy support for all those customers we have worked with over the years. Anyone who has concerns over their current support arrangements and would like to understand how Partners in IT and TeamUltra can help should visit http://www.piit.co.uk/it_service_management_services/managed_support_services.html or download the PiIT Managed Services or Semi Managed Services documents or call Mike Beale on 07798 673005 or Paul Cash on 01344 488123.

 

Teamultra Skills Checklist

                Service-Now

                development, implementation, training and support

 

                HP Service Desk

                development, implementation, training and support

 

                HP Service Manager

                development, implementation, training and support

 

                Red Box

                development, implementation, training and support

 

                HP AssetCenter

                development, implementation, training and support

 

                ITIL Service Management

                process workshops, modelling, implementation, training

 

                ISO20000

                consultancy, workshops and training

 

                Help Desk, Incident and Problem Management, Configuration and

                Change Management

                best practice consultancy, training, processing modelling, implementation,

                management

 

                Interim Operations Management

                People Management, Team Leading, Service Desk Management, Customer Support,

                Supplier Management, Data Centre Management, Infrastructure Management

 

                Development Skills

                UNIX Shell Scripting

                Java

                C++

 

                Databases

                Oracle Database Administration