HP Support and Implementation Services

TeamUltra is an accredited HP Support and Implementation Partner

• Our Consultants have been involved with HP implementations since 2000 and have worked on some of the biggest implementations in the UK.
• In Ruth Porter we have the world number 1 HP Service Desk consultant as voted by the users of the HP Service Desk Forum.
• We provide a first line support service uniquely staffed by implementation consultants.
• We are frequently recommended to clients by HP.

Our Service Desk skills now include migrations to HP Service Center and Service Manager v7.

TeamCare - HP Support Desk

TeamUltra is an HP implementation partner based in the UK, but working worldwide. Our services range from initial assessment and process work through implementation, mentoring, training and support.

Our TeamCare Support Desk is a natural extension of the services we offer clients.

Available via an 0844 number, by Email or through our Web portal, the Support Desk responds to all HP queries and incidents, from bug analysis and reporting, to “How do I?” type queries. Help is also available on new features and functions. This service is backed by HP under the SVIOV programme.

Underpinned with an SLA, our aim is to respond to all calls as quickly and efficiently as possible.

TeamUltra provides a flexible and convenient service for all HP clients.

To find out more about TeamCare, please complete our Enquiry Form